A commercial performance diagnostic for estate agents
How healthy is your lead handling process?
Discover where opportunities could be slipping through the cracks and receive a personalised Lead Handling Score in less than 5 minutes.
- Personalised Lead Handling Score
- Benchmark against best practice
- Identify hidden weaknesses
- Practical recommendations
- Completely free
What we assess
Six areas that determine how much of the demand you already generate turns into valuations and instructions.
Speed to Lead
How quickly meaningful conversations begin.
15% of score
Out of Hours Coverage
What happens when the office is closed.
15% of score
Follow-Up Consistency
Whether every lead receives the same experience.
20% of score
Long-Term Nurturing
Whether opportunities remain active over time.
20% of score
Database Utilisation
How effectively historic opportunities are used.
20% of score
Measurement & Accountability
Visibility of lead handling performance.
10% of score
Objective by design
This is a diagnostic, not a sales pitch. Your report explains what your answers suggest, where the largest gaps against best practice sit, and what to do about them — whether that is a process change, a team standard or technology.